Care managers come in many forms ranging from social workers to nurses and serve our clients as their advocate. They create meaningful relationships with their clients, loved ones, and other medical providers through interviews, social interactions, and the completion of comprehensive assessments. These assessments are utilized by care managers to get to know their clients better and range from behavioral to functional to cognitive skills. The results of the assessment tools aid the care manager in determining what needs or resources are required to focus on the physical, spiritual, and mental well-being of their client.
Our care managers offer the following services:
Here is what you can expect when contacting a care manager:
If you contact our office, you will speak to one of our administrative associates. During the conversation, we listen, learn, and ask essential questions to understand if and how we might be able to help you. Our goal is to meet your needs, which would include identifying the appropriate provider who can meet those needs.
We answer all questions, discuss how we might handle the situation, fees, etc., and send more information out if necessary. You could also schedule an initial appointment with one of our Care Partners At Home care managers.
Depending on the logistics, the family’s initial contact with the care manager may be via phone or email or the care manager may meet the family and client face-to-face, altogether.
The care manager meets the client at his or her home (or sometimes, meets off-site when appropriate, i.e. the client feels more comfortable meeting initially at his/her attorney’s office, but a home visit will be done later in that case).
The care manager ascertains important information on a variety of aspects about the senior, through observation and gathering data (getting records from physicians and other providers, for example). Read more about the components of the geriatric assessment.
The care manager assesses the environment, to gauge how the client is managing in daily activities and evaluate safety. Part of the home safety assessment is a falls prevention checklist.
Pulling together the various areas assessed and the input of the client, family, and other involved parties, the care manager provides a written report and overview. The report includes specific recommendations.
The care manager reviews the assessment and recommendations with the client and/or responsible party.
The care manager can be hired on to assist with carrying out recommendations, immediately or in the future.