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FAQ - Transitional Medicine

1WHAT IS TRANSITIONAL CARE?
Transitional Care (TC) is a new provider program that was created by Medicare. TC helps you avoid complications and readmission to the hospital by helping you to manage all aspects of your care for 30 days from the time you get home from your inpatient facility.
2HOW DOES TRANSITIONAL CARE WORK?
A day or so before your discharge from the facility, your Transitional Care Nurse (TCN)will visit you to make an initial assessment.
  1. After you get home, your TCN will call to check on you.
  2. One of the GTCs Nurse Practitioners will be visiting you in your home within a few days after your discharge.
  3. After your initial visit, your Nurse Practitioner will determine how often you will have home visits.
  4. There’s no limit to the number of home visits a patient can receive.
  5. Throughout the entire Transitional Care period, your Transitional Care Team (TCT), comprised of a Nurse Practitioner and a Registered Nurse overseen by a physician, will be available by phone and email for any questions or concerns whenever you need them – including nights and weekends.
  6. Your TCT will also be communicating with your doctor and any other health care providers on your team, to keep them up to date.
3WHAT IF I AM NOT A MEDICARE PATIENT? CAN I STILL REQUEST TRANSITIONAL CARE?
Yes. If you are not Medicare eligible or want to contract privately with TGC and Health Advocacy services, we offer our 30-day service at an affordable private pay option, which is eligible for section 125 healthcare reimbursement accounts. Medicare patients have an option to extend Transitional Care services past the 30-day period.
4HOW DO I REQUEST TRANSITIONAL CARE?
Please fill out the form on our website, located at https://www.carepartners.us/transitional-medicine/, or contact us directly by calling 1-888-316-4815.
5DOES MY DOCTOR HAVE TO REFER ME?
As a certified Medicare Provider, you don’t need a referral for Transitional Care. You can sign up for Transitional Care services directly with GTC. Please note, GTC does not replace the services provided by your physician. Our services are meant to support the care provided by your physician.

FAQ - Home Care

1WHAT SERVICES DOES CARE PARTNERS AT HOME PROVIDE?
Care Partners At Home provides companionship services such as meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming, live-in service and respite care. We also provide personal care services such as bathing, grooming, and hygiene, mobility assistance, transferring and positioning, toileting and incontinence and feeding/special diet assistance.
2HOW ARE CARE PARTNERS AT HOME CAREGIVERS SELECTED?
Each Personal Attendant, special people we call Care Partners, is an employee who is carefully screened and trained before caring for a client. Each must undergo a rigorous process including national and local criminal background checks, DMV, and personal and professional reference checks. All Care Partners are bonded, insured, and covered by Workers’ Compensation insurance for our clients’ peace-of-mind. We strive to hire the very best Personal Attendants to become Care Partners At Home associates, because we only hire people we would want caring for a member of our own family.
3ARE SERVICES AVAILABLE 24 HOURS, 7 DAYS A WEEK?
Yes. Services are available for as little as a FOUR hour visit up to 24 hours, 7 days a week, 365 days a year, including opportunities for live-in personal attendants.
4WHY WOULD I HIRE CARE PARTNERS AT HOME PERSONAL ATTENDANT VERSUS A PRIVATE PERSONAL ATTENDANT FOR MY FAMILY?
If you hire privately, you become the employer of the Personal Attendant. The following are just a few of the things you must take into consideration when hiring privately.
  • Once you hire a Personal Attendant privately, you are responsible for all state and federal payroll taxes.
  • You must obtain Workers Compensation Insurance or make sure your private Personal Attendant comes with insurance. If not, you could be responsible for any injuries claimed to have happened while working at your home. How will you pay for any claims of disability if they are filed against you?
  • What happens if the private person doesn’t show up for work? Are you prepared to stay home and take care of your loved one? If the care is for you, are you prepared to be left alone without care if the Personal Attendant does not show up?
  • Are you capable of running a comprehensive, national criminal background check?
  • Is the private Personal Attendant bonded or insured against theft?
  • Who will supervise him/her?
These are only some of the challenges to hiring privately. When hiring Care Partners At Home, we eliminate these worries so your focus can be on your loved one.
5WHAT SHOULD I BE LOOKING FOR IN A NON-MEDICAL HOME CARE AGENCY
  • The best in-home care agencies respond immediately to your home care needs.
  • They should have someone available to you 24 hours a day, 7 days a week, 365 days a year.
  • They should guarantee that services will always be provided.
  • Their employees should be bonded or insured against theft.
  • The attendants should be company employees, not contract employees. They should screen their employees and have national criminal background checks run on each of them.
  • No one should ever show up at your home without an introduction and agency identification.
  • They should provide periodic visits to your home in order to check on their employee and to make sure that you are happy with the services you’re receiving.

FAQ - Senior Placement

1HOW MUCH DO YOUR SERVICES COST?
Senior Placement is a completely free service—start to finish provided by the Care Partners Placement team.
2HOW MUCH DOES ASSISTED LIVING COST?
The costs associated with assisted living can vary but are, ultimately, based upon the type and features of the apartment and the amount of services needed by a specific resident. At Living Care Lifestyles, our monthly fees cover rent, our Signature Dining service, utilities, housekeeping, personal care and many other services and amenities. There may be additional charges for items such as transportation, guest meals, personal laundry, etc
3ARE ALL SENIOR LIVING CARE COMMUNITIES THE SAME?
No, every community is unique, made up by the residents and quality staff. We take the stance that if our mother needed care, no question, Living Care Lifestyles is where she would go. At Living Care Lifestyles, our Residential Care Facility for the Elderly provides both care and supervision to its residents with love and compassion. This includes help with activities of day-to-day living, observation, reassessment, and when appropriate, postural supports. Our state-of-the-art facility provides a safe and secure environment for our residents
4HOW DO PEOPLE PAY FOR ASSISTED LIVING?
Most residents and families pay for Assisted Living with income from social security and pensions coupled with the use of savings, including the proceeds from selling a home. Long Term Care Insurance is more and more widely used to offset the cost of Assisted Living. Some consumers convert life insurance policies to a loan, and others have family members who help pay a share of the monthly cost. It’s important to note that Medicare, other health insurance plans, and HMOs will not typically cover assisted living services. There is a specific program for veterans that may be an option called the Veterans’ Aid and Attendance Benefit. If your resources are limited, it’s worth checking out Financial assistance programs to see what options are available. Because the vast majority of residents pay privately and every Assisted Living community is different, you are encouraged to speak with someone at our Quail Park community to learn more about the payment options the specific residence accepts.
5CAN MY LOVED ONE BRING THEIR OWN FURNISHINGS AND DECORATIONS?
Yes. While it depends upon the facility or community, most accommodate furnishings and decorations as long as they fit and don’t create safety issues.

FAQ - Care Management

1WHY SHOULD I HIRE A PROFESSIONAL GERIATRIC CARE MANAGER (GCM)?
Geriatric Care Managers help reduce family burdens, facilitate communication and assist with finding cost effective services. A Care Manager gives personalized compassionate advice, advocating for the individuals wants and needs. GCM’s are experts in dealing with continually changing challenges and the aging process. They also assist with medical oversight, addressing social and psychosocial needs, family communications and providing ongoing resources and education and needed.
2HOW DO I KNOW WHEN IT IS TIME TO CALL A PROFESSIONAL GCM?
The following are signs that a professional is needed:
  • Increased health care concerns.
  • Falls and unexplained bumps/bruises.
  • Unkempt home.
  • Untouched food in the refrigerator/pantry.
  • Bills are not being paid.
  • Unkempt appearance.
  • Possible alcohol abuse.
  • Unsafe driving.
  • Memory loss and increased confusion.
  • Forgetting to take medications.
  • Decreased mobility. Need for assistance in going to the doctors, grocery store, etc.
3DAD SEEMS VERY FORGETFUL. HE FORGETS TO TAKE HIS MEDICATION AND HE FREQUENTLY LOSES HIS KEYS. I AM WORRIED. WHAT SHOULD I DO?
It is normal for the older adult to experience increased forgetfulness. This is a normal process of aging. The following are indications that further evaluation by a professional are to be considered:
  • Loss of several hours
  • Unable to balance a checkbook
  • Finding misplaced items in inappropriate locations (such as finding missing keys in the refrigerator)
  • Difficulty performing everyday tasks
  • Car accidents
  • Unable to recognize familiar faces
  • Difficulty remembering time and place or new faces
  • Getting lost in familiar surroundings
  • Increased forgetfulness
  • Asks questions repeatedly
  • Change in personality
4WHEN INTERVIEWING A GERIATRIC CARE MANAGER, WHAT QUESTIONS SHOULD I ASK?
  • Are you a licensed geriatric care manager?
  • How long have you been providing care management services?
  • Are you available for emergencies around the clock?
  • Does your company also provide home care services?
  • How will you communicate information to me?
  • What are your fees? Will you provide information on fees in writing prior to starting services?
  • Can you provide references?

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